Privacy policy

Last updated: November 12, 2026

1. What This Policy Covers

This Privacy Policy explains how tjhxrt handles your personal information when you browse our online store, place an order, or contact us.

For privacy questions or requests, email hello@tjhxrt.com.

2. Personal Information We Receive

The information we receive depends on how you interact with our store. It may include the following.

  • Contact and address information. Your name, email address, phone number, billing address, and shipping address.
  • Order and transaction information. The products you purchase, order totals, payment status, delivery details, and any related returns or refunds. Our payment providers process the payment credentials needed to complete your purchase.
  • Information you choose to share. Customer support messages, return requests, details entered in account forms, and information you provide when subscribing.
  • Device and store activity. Information collected through our store platform, such as your IP address, browser and device details, pages visited, cart activity, cookie identifiers, and privacy preferences.

We may receive this information directly from you, through your activity on the store, or from providers that assist with payments, fraud prevention, order fulfillment, and customer support.

3. How We Use Personal Information

We use personal information to:

  • Process orders and payments, deliver purchases, and handle returns and refunds.
  • Send order updates and respond to customer service inquiries.
  • Operate our website, monitor its performance, and improve it.
  • Detect potential fraud and security issues.
  • Meet applicable legal, accounting, and recordkeeping obligations.

If you sign up for promotional emails, we use your contact details to send them. You can unsubscribe using the instructions in any promotional email or by contacting hello@tjhxrt.com. We’ll continue to send messages needed to manage your purchases or respond to your requests.

4. How We Share Personal Information

When necessary, we share personal information with Shopify, payment processors, shipping carriers, and other service providers that help us run the store, fulfill orders, protect the store, or support customers.

We may also disclose information to meet legal obligations, respond to lawful requests, protect legal rights, follow your directions, or act with your permission. Information may also be disclosed in connection with a business transaction, subject to applicable safeguards.

5. Shopify and Where Information Is Processed

Our online store is hosted by Shopify. When you browse the store or place an order, Shopify processes the personal information it needs to provide commerce, payment, security, and related services.

Shopify and other providers may process personal information in the United States or in other locations. For details about processing a provider carries out independently, refer to that provider’s privacy notice.

6. Cookies and Similar Technologies

We use cookies and similar technologies to keep browsing sessions and shopping carts active, remember your preferences, and help secure checkout. Our store platform may also offer tools that help us understand how visitors use the store and how the site performs.

You can manage cookies through your browser and any privacy controls available on the store. Blocking some cookies may affect certain features. Where our store provides privacy controls, you can use them to adjust your preferences for optional cookies.

For help with cookies or privacy settings, email hello@tjhxrt.com.

7. Information Retention and Security

We retain personal information for as long as needed for the purposes in this policy. Retention periods depend on factors such as our relationship with you, the need to handle orders and refunds, legal recordkeeping requirements, fraud prevention, and any disputes.

We take reasonable steps to protect personal information. Transmitting and storing information online carries risks, so we cannot guarantee complete security. Please keep full payment card numbers and account passwords out of emails.

8. Your Privacy Rights and Choices

Depending on where you live and which laws apply, you may have the right to access, obtain a copy of, correct, or delete your personal information. You may also be able to opt out of certain uses, including targeted advertising or activities that qualify as a sale or sharing of personal information. Exceptions may apply.

To exercise a privacy right or appeal a decision where an appeal is available, email hello@tjhxrt.com. We may request information reasonably necessary to verify your identity or confirm that an authorized agent has permission to act on your behalf.

We respond within the period required by applicable law and do not unlawfully discriminate against anyone for exercising their privacy rights. Where applicable, you may also contact the relevant privacy regulator.

9. Children’s Privacy

If you believe a child under 13 has provided us with personal information, please contact hello@tjhxrt.com. We’ll review the matter and take the steps required by applicable law, including deleting the information when required.

10. Changes to This Policy and Contact Details

We may update this policy as our practices or legal obligations change. The revised version will show a new update date. When required, we’ll provide additional notice or obtain consent before a material change takes effect.

tjhxrt
40 Newport Pkwy
Jersey City, NJ 07310
United States

Email hello@tjhxrt.com
Website tjhxrt.com