Terms of service

Terms of Service

Last updated: November 12, 2026

1. About Our Store and These Terms

tjhxrt (“we,” “us,” or “our”) operates this online store. These Terms of Service apply when you use the store or make a purchase through it, together with the product information and store policies available to you before checkout.

2. Orders and Acceptable Use

When placing an order, provide accurate and complete contact, payment, and delivery information. You must be legally able to place the order or have permission from a parent or guardian where required.

Use the store only for lawful purposes. Fraud, interference with store operations, and unauthorized access to systems or information are prohibited.

3. Product Details and Availability

Before ordering, review the product description, sizing, materials, and care instructions. The colors you see may vary with your device and display settings. Your rights still apply if an item is defective, differs substantially from its description, or was sent in error.

We work to keep product listings, prices, and availability up to date. If an error affects your order, we’ll explain what happened and outline your options. We’ll ask for your agreement before sending a substitute or charging a higher price. If we’re unable to supply an item, we’ll notify you and refund any payment we received for it.

4. Prices and Payment

The store and checkout display the applicable prices and currency. Before you pay, you’ll see any applicable taxes and the final order total.

Standard shipping is free on all U.S. orders. You can select from the payment methods offered at checkout. The providers identified there process your payment.

5. Order Processing and Delivery

We currently ship only to U.S. addresses. Orders typically take 1–2 business days to process. Once shipped, they are estimated to take another 5–10 business days in transit. Delivery dates are estimates. See our Shipping Policy for more information.

If you need to change your delivery address, update an order, or cancel it, email us as soon as possible. We’ll check whether we can make the requested change before shipment. After shipment, our Return and Refund Policy applies. hello@tjhxrt.com

6. Returns and Refunds

You can request a return for an eligible item within 30 calendar days of delivery. We cover return shipping for eligible items and charge no restocking or return handling fees.

Once we receive your return, we’ll inspect it and let you know our decision. If approved, we’ll initiate a refund to your original payment method within 15 business days after inspection. Your bank or payment provider may take additional time to post the refund.

See our Return and Refund Policy for eligibility requirements and instructions on requesting a return.

7. Shopify and Personal Information

Our store is hosted by Shopify. When you browse the store or make a purchase, Shopify processes information to provide commerce and related services. Shopify and other service providers may process information outside your country.

Our Privacy Policy explains how we handle personal information and how to contact us about your privacy rights. Shopify describes its own practices in its Privacy Policy.

8. Site Content and Third-Party Services

Intellectual property rights in site materials may belong to us or to third parties. Those rights remain with their owners when you purchase a product. Third-party names and trademarks belong to their respective owners.

A link to an external service, by itself, implies neither affiliation nor endorsement. If you choose to use an external service, review its terms and privacy notice.

9. Resolving Problems and Updating These Terms

If you run into a problem with the store or an order, contact us so we can investigate and work with you toward a resolution. Consumer rights, statutory warranties, and liabilities that cannot legally be excluded or restricted continue to apply.

We may update these terms for future use of the store. Subject to applicable law, your purchase is governed by the terms and policies displayed when you placed the order. We’ll give notice of material changes where required.